The transit authority that runs subways, commuter trains and buses in New York City is giving up on a system that sent automated alerts about service disruptions through Twitter
to Elton John, who have reduced their Twitter presence or left the platform since its takeover by Elon Musk.
MTA officials estimated the cost could run as high as $50,000 a month. For a transit agency that faces a multibillion dollar deficit, paying that much raised concerns. On Friday, the Bay Area Rapid Transit System announced its alerts were temporarily unavailable due to technological issues, though a spokesperson said they hoped to have the issue fixed soon.
The MTA's decision to scale back its use of Twitter comes as many institutional users of the platform wrestle with changes Musk has made in an effort to make the service profitable, including asking users toService alerts are valuable tools on New York City's massive rail and bus system, where mechanical problems, track fires, repair work and other issues can cause subway trains to get delayed or diverted to lines where they don't ordinarily run.
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NYC transit agency pulls the brake on Twitter service alertsThe transit authority that runs subways, commuter trains and buses in New York City is giving up on a system that sent automated alerts about service disruptions through Twitter. The Metropolitan Transportation Authority decided to stop using Twitter for service alerts Thursday. MTA officials say they balked at Twitter's recent decision to start charging for certain functions. The authority also was concerned with technical problems that had led to two recent outages of its Twitter alerts service. The decision put the country’s largest transportation network among a growing number of accounts who have reduced their Twitter presence or left the platform since its takeover by Elon Musk.
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