New York's Metropolitan Transportation Authority, which for 14 years has provided real-time information on service outages, delays and other important transit updates for its 1.3 million Twitter followers, will no longer do so.
The MTA said Thursday that “Twitter is no longer reliable for providing the consistent updates riders expect.” For this reason, the agency tweeted, it will no longer use the platform for service alerts and information.
Twitter has long been a way for people to keep track of train delays, news and weather alerts or the latest crime warnings from their local police department. New York City’s government Twitter account, for instance, pinned a tweet to its profile telling users that it is an “authentic Twitter account representing the New York City Government This is the only account for @NYCGov run by New York City government.”
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