Liverpool John Lennon Airport secured the number one rating with a customer score of 81%
A mass survey of air passengers in the UK has revealed the best airports in the country - and Liverpool comes out on top. This year's annual Which? survey quizzed almost 5,000 members about their experiences at airports in the past 12 months, with respondents invited to rate the airports across 11 categories, including seating, staff, toilets and queues at check in, bag drop, passport control and security.
Too many flights mean too many people crowded into a space not designed to take that many.” Another person said: “It’s just awful - the worst advert for anyone flying to the UK. It’s the worst airport I have ever used compared to other UK and especially overseas airports.” But a Manchester Airport spokesman said they believed the survey 'unfairly characterises the service provided by Manchester Airport, and many others.' They said the number of people surveyed represented only 0.
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