The head of the U.S. communications regulator says T-Mobile’s nationwide, hours-long outage on Monday was “unacceptable” and that the FCC will investigate.
T-Mobile, one of the country’s three largest cellphone service providers, said it had a “voice and text wireless issue” that began around noon ET Monday. The company said at 1 a.m. Tuesday that all problems had been resolved.AT&T and Verizon both said their networks were operating normally. But calls between their customers and T-Mobile customers could have run into trouble because of T-Mobile’s issues, creating the impression of a widespread communications failure.paid a $17.
for two nationwide service outages on the same day in August 2014, which together lasted three hours and prevented customers from being able to call 911. Public-safety officials were worried about lack of access to 911 on Monday as well. For example, the Redmond, Washington, police departmentthat T-Mobile customers should have “an alternate plan in place in the event you need to call 911.”
T-Mobile, which is based in Bellevue, Washington, became one of the country’s largest carriers, along with AT&T and Verizon, after
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