Driving Innovation: Knowledge Transfer Partnerships at Bishop Grosseteste University

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Driving Innovation: Knowledge Transfer Partnerships at Bishop Grosseteste University
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An ambulance technician has told how his life fell apart after defending himself from an aggressive patient.

“We were called to a well-known violent patient who had several warning markers in our system. He appeared to be intoxicated and got very aggressive,” he said. “I thought I had used reasonable force. There was CCTV which showed what happened, and my ambulance partner and the hospital staff backed me up. The patient never even make a complaint.”“When I lost my job, I had to go on Universal Credit. My landlord didn’t accept it, so I was forced out of my house with my three children close to Christmas,” he said.

“Because of what happened to me, EMAS staff at Grantham say they are very cautious. Many are scared to report similar incidents where they’ve had to push back in case there are ramifications.”He has since encountered the patient who attempted to hit him, and says there were no problems.“The next time he needed treatment, I showed him nothing but respect – that’s how ambulance staff are trained. Every day is a blank slate. My issue isn’t with him, it’s with the situation and how EMAS handled it.

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