Amazon.com Inc van drivers' on-time delivery rate fell to 93.7% for the Cyb...
FILE PHOTO: An Amazon Prime van during a press conference announcing Amazon.com's new program to help entrepreneurs build businesses delivering Amazon packages, including $1 million to fund startup costs for military veterans, at an event space in Seattle, Washington, U.S., June 27, 2018. REUTERS/Lindsey Wasson
LOS ANGELES - Amazon.com Inc van drivers’ on-time delivery rate fell to 93.7% for the Cyber Monday week from 98.2% during the Thanksgiving week, consulting firm ShipMatrix said on Wednesday. Amazon did not immediately comment on the holiday performance of the van delivery drivers, who exclusively deliver merchandise from the e-commerce giant to customer homes. Data for United Parcel Service Inc, FedEx Corp and the U.S. Postal Service was not immediately available.
“Since Amazon is a retailer, fulfillment company and delivery carrier , its customers could have experienced greater delays but those delays could be resulting from delays in the fulfillment of the order,” ShipMatrix President Satish Jindel said.
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