Allergies? Acne? Hair loss? Amazon's new virtual healthcare service can help with that.
, unveiled on Tuesday, will allow patients in 32 states to message clinicians through a secure portal to seek personalized treatments and prescriptions for common conditions. Patients can seek birth control options and care for urinary tract infections, dandruff, migraines and more.
The service does not yet accept insurance, but customers can use insurance to help pay for medications prescribed by a licensed clinician through the platform. The company said those prescriptions may be filled by any pharmacy but added that Amazon Pharmacy would also be an option.To use the service, customers select the condition they're interested in speaking about and then choose a preferred provider.
Two weeks of follow-up messages are included with the cost of the initial consultation, which Amazon said in"many cases" would be equal to or less than the cost of the average copay. Customers can also use money from flexible spending accounts and healthcare spending accounts to pay for the service., a different telehealth service, by the end of the year.
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