Airlines are scrambling to work out how to tell passengers they're flying on a 737 Max when it finally returns to service, and avoid the 'chaos' it could cause if they get it wrong

Airlines are deciding how they will tell passengers that they are flying on a Boeing 737 Max, and whether they will be allowed to change plans

Airlines are trying to figure out how to deal with passengers who say they don't want to fly in a Boeing 737 Max when the plane returns to service after two fatal crashes that killed 346 people. Some airlines say they will let passengers switch to other planes, but are still debating how to tell passengers what plane they are scheduled to fly on, while others say they are still working on their overall plan to deal with concerned passengers.

Airlines are trying to figure out how to deal with passengers who say they don't want to fly in a Boeing 737 Max when the plane returns to service after two fatal crashes that killed 346 people. Some airlines say they will let passengers switch to other planes, but are still debating how to tell passengers what plane they are scheduled to fly on, while others say they are still working on their overall plan to deal with concerned passengers.

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