Advice: In this week’s By The Way Concierge, we look at the pros and cons of using tracking technology to find your bags
While they might not make it less likely for your bag to get lost, “the real benefit is that you can have more information on where your items are,” Moyse said in an email. “Which can be especially reassuring if the airline itself doesn’t have an exact location for your bag.”
Some big airlines will notify customers through their app where their bags are, in a general sense at least. “The American Airlines app is pretty good about saying it’s been checked in, it’s been loaded, it’s been unloaded because their system is scanning stuff,” said Jon Daniel, a frequent flier who now swears by AirTags for luggage.
As someone who works in consumer electronic sales, Daniel says he was an early adopter of the technology but hadn’t considered putting it in luggage until travel began to resume during the pandemic.While he generally trusts an airline’s app to see where his suitcases go, Daniel says all bets are off if there’s a glitch in the system, or someone accidentally takes his luggage home from baggage claim — which really has happened .
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