Google's first real hiccup streaming NFL Sunday Ticket doesn't appear to come with any recourse for subscribers. Welcome to the future, folks.
The good news is we — by which I mean Google, YouTube, and YouTube TV — made it halfway through the season without any real sort of major technical hiccup as the exclusive home of NFL Sunday Ticket. But on October 29, in the thick of Week 8 , problems did arise.
Recommended Videos A day later, the statement was removed from the help page. And it didn’t appear that the @TeamYouTube Twitter account ever actually followed up. But plenty of unhappy subscribers followed up on their own, asking if there would be any sort of refund or credit for the outage. And to be clear, it wasn’t a total outage. Just major issues.
That sort of scheme is a little more complicated this time around. For one, it didn’t appear that the outage was limited to NFL Sunday Ticket, which requires a premium subscription of several hundred dollars a year. Those who only subscribe to YouTube TV and were receiving broadcast games also were affected, and it wasn’t just a single game that was unwatchable.
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