Xcel customers blast utility in PUC affordability hearing

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Xcel customers blast utility in PUC affordability hearing
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Xcel customers who have seen their bills double or even triple are speaking out in a Public Utilities Commission public comment hearing on affordability Tuesday. via jaclynreporting

Denver7 has been covering the dramatic increase in utility bills, with gas bills going up 80% this winter season compared to last year's.

Consumer advocates said record numbers of people are reaching out to the PUC, and it's not about complaining — it's about reaching critical mass. It's one thing to see charts showing gas prices increasing, and it's another thing entirely to hear from someone choosing between paying his gas bill and feeding his family."I tried applying for LEAP, and I was on the phone for 30 minutes. They said they could call me back and they never did. I'm still waiting for a call," said Martinez. Details like that, show what is supposed to be helping people save may not be working.

Again and again, consumers pointed out that Xcel is a monopoly, making record profits and requesting more rate hikes in 2023. They asked the PUC not to allow it.

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