Rokaitis Towing does have a valid towing license for parking lots – but also has three Illinois Commerce Commission citations and 92 complaints.
As CBS 2's Sabrina Franza reported Monday, another company now seems to be snatching cars out of the lot at the Chicago Ridge Mall.Gutierrez was leaving the Buffalo Wild Wings at the Chicago Ridge Mall after a Saturday night dinner with her husband, her son, and her son's soccer team – only to watch her car getting towed out of the lot.
"My husband seen it first and he was all like, 'Whoop, there goes your van,'" Gutierrez said,"and I thought he was joking around with me." "Prior to meeting my husband, I was a single mom working paycheck to paycheck," Gutierrez said."If this would've happened when it was just me and my son, I would have never been able to get my car."
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