Woman's trauma after finding out at airport she was BANNED from TUI flight - and has to spend thousands to get home
A woman was forced to spend thousands of pounds to return home from her holiday in the Caribbean island after she claims she was 'banned' from her TUI flight.
Victoria, from the North West, had to fork out £2,500 for a Virgin flight to Heathrow instead. Her partner had to board the original TUI flight as there were no others for him to get on. She said added: “I literally sat in the airport, continuously on the phone to my mum. My phone died and I didn’t have the right USB cable, so I couldn’t charge my phone.
She claims one of the air steward's then spoke to her in a "disrespectful manner". Speaking to the ECHO, she said: “I went up the other side of the plane and was waiting to use the toilet and I moved out of the way for another passenger, and I can remember it verbatim, I stepped a foot into the galley and this crew member reprimanded me like a child.
“I was trying to make him understand I wasn’t doing it on purpose and I said I was sorry. I said ‘I work in service’ and he said ‘oh right so what, if somebody stepped into your kitchen you wouldn’t be annoyed?’ I said to him ‘if it was an accident I’d ask them to leave and I would understand it’. I told him he was talking to me in a really misogynistic way and it was not acceptable.“The air steward who had been serving us put his arm on my arm and said ‘go and sit down’.
The spokesperson added: "We have a team on hand to work with customers who may require additional support during their holiday."
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