Starting Oct. 26, the Chicago-based airline will reintroduce its boarding procedure known as WILMA — an acronym of sorts for window, middle, aisle — which…
United Airlines economy passengers will soon be spared the awkward boarding “seat shuffle” of climbing over one another to get to their seats.
Feeling out of the loop? We'll catch you up on the Chicago news you need to know. Sign up for the weekly“One of the most inefficient things on every aircraft is when you watch what I would call the ‘seat shuffle,’” Leader said. “It’s the least attractive aerial ballet on the planet. And I like anything that makes it simpler for customers.”passengers in first class, business class, exit rows and cardholders will see no changes.
Her sister, Andrea Diaz, agreed that WILMA could help the boarding process flow better and ease awkwardness.
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