In certain cases, actually, you really should
That is, you’re coming across as either not confident enough to own up to what you did or not able to recognize that you made a mistake or hurt someone’s feelings.
Of course, it’s possible that your threshold for what, exactly, qualifies as a mistake or transgression may be different from that of someone else in your workplace. In fact, part of the reason why women say sorry more than men is becausethat deserve an apology. So, closing the “sorry gap" is just as much about women being intentional with their apologies as it is about men broadening their perspective of what constitutes an offense .
Instead, the response to a warranted apology in the workplace should include an acknowledgement of the courage it took to come forward, followed by a recognition of the error, and an orientation toward the future, says Dr. Hubbard. “That might mean asking, 'Why do you think this happened, and what can we do to keep it from happening again?'” she says.
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