Just because video chatting has become the new normal doesn’t mean everyone enjoys it
,” said a lot of people are uncomfortable because they feel “there’s a way to do it right and a way to do it wrong, and people might feel loathe to try it if they feel they’re going to screw it up.”
Hendriksen suggested anxious video chatters should “just look at the other people on the call and notice that their background or outfits or lighting isn't perfect.” Many people, though, feel video chatting leads to too many miscommunications. “Just as with an in-person meeting, there are a lot of social cues. But in this setting, it’s like they’ve been tossed into the air by an incompetent juggler, and it’s unclear where they fall,” said Susan Cain, author of “Quiet: The Power of Introverts in a World That Can’t Stop Talking.”
Lora Strum, 25, knows that challenge all too well. After you talk, “If there’s a one-second lag, and you can’t tell if someone going to laugh or get mad, and it just makes me panic,” Strum said. At the Atlantic, where she works as an assistant editor, she’s part of a weekly Zoom meeting with more than a hundred people. But even in smaller meetings, sometimes she’ll have a question or a comment but can’t find the appropriate time to jump in — something that doesn’t happen in person.
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