Months after Walmart associates started dying from COVID, stores will require masks
Customers will have to wear masks after July 20. Photo: Scott Olson/Getty Images Following months of complaints from workers, Walmart will require customers to wear masks in stores, the company announced on Wednesday. Beginning July 20, “health ambassadors” will remind shoppers to wear masks, CNN reports; at Sam’s Club locations, associates will hand out complimentary masks to customers who aren’t wearing one.
Members of United for Respect, an advocacy group for retail workers, have been asking Walmart and other chains to enforce universal mask requirements, along with other safety measures, since March. In a survey of UFR’s members, only 9 percent said they could reliably practice social distancing at work in April; 2 in 5 respondents said they believed the company would protect workers and customers alike. Walmart waited another three months to listen.
Murray’s statement invokes a grim pandemic reality, and illustrates the possible deficiencies of Walmart’s proposed response. Not only is the mask requirement late, it also may place the onus of enforcement on workers themselves. That could be dangerous. Front line workers, a category that includes Walmart associates, have experienced rising levels of customer abuse. In at least one case, that abuse had deadly consequences.
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