UPS plants fake packages to make sure drivers and staff are following the rules. Current workers and former managers told Insider the practice is known as 'SALTing' inside UPS. 2 UPS drivers said they've seen an uptick since the end of the holiday season.
SALTIing is supposed to be a constant effort to catch simple mistakes and bad behavior, but managers often ramp up in areas struggling with performance, according to former managers and multiple drivers.UPS plants fake packages to make sure drivers and staff are following the rules.Two UPS drivers said they've seen an uptick since the end of the holiday season. to ensure employees are doing their jobs correctly — UPS sends SALT.
Sometimes it's more subtle. Glenn Gooding, a manager for most of his 20+ years at UPS, told Insider he probably"SALTed" at least 10,000 times. Often he was testing whether staff was checking detail carefully to avoid sending packages way off course. Packages that don't scan are errors in the system that need correcting. They can also be easier to steal since they will simply show up as lost in the system. Amazon has a similar practice of"UPS conducts regular training activities designed to help our employees properly sort and load packages to ensure accurate, timely delivery to our customers," a UPS spokesperson told Insider via email.
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