Many are saying that the update is an 'insufficient response to the problem.'
Investigators blamed it on a TikTok challenge, which encouraged people to start the vehicles with a USB cable.She had the update installed on her 2019 Kia Sportage L and even had anti-theft stickers applied to both sides of the vehicle."Someone broke into my car," Cook said. "No alarm went off whatsoever.""As they got there, I guess the people that were trying to steal my car got out of the car and left.
Cook says she alerted the dealership the software upgrade failed to work and then contacted the Troubleshooters. "The same day you guys reached out to me after I reached out to you, Kia called me and asked me a lot of questions," she said.It also stated, "We remain confident that the software upgrade we developed works as designed."
The software upgrade isn't available for remote-start vehicles. Kia says it is contacting owners of those cars to keep them informed of its progress and offering them steering wheel locks to use in the meantime.Hyundai Full Statement: If the vehicle has a remote start or was produced after November 2021, it has an engine immobilizer and is not subject to the method of theft popularized on social media and therefore would not need the software upgrade. If the vehicle has a standard "turn-key-to-start" ignition system, customers may input their VIN
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