London Luton Airport said it had responded to almost 16,500 customer queries since the fire broke out on Tuesday evening.
London Luton Airport has said it is ‘unlikely that any vehicles in the car park will be salvageable’
Andrew Hopkinson, chief fire officer for Bedfordshire Fire and Rescue Service, said up to 1,500 vehicles were inside the car park at the time of the fire. An airport spokesperson said it recognised it has been an “extremely distressing” time for those affected and was working with the Association of British Insurers to establish the possibility of safely retrieving any personal items from the vehicles.
A London Luton Airport spokesperson said: “We recognise this has been an extremely distressing time for all concerned and we would like to thank our customers for their ongoing patience and understanding while we work through the many complexities following this incident.
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