New United Airlines InFlight Training Center opens with a splash
Jordan Tanner, flight attendant trainee, left, and Jake Simmer, instructor evaluator, right, are shown in the new United Airlines Inflight Training Center at George Bush Intercontinental Airport Wednesday, Jan. 11, 2023, in Houston.Alexis Bushnell, a United Airlines flight attendant based in Houston, didn't really know what she was getting into when she applied for the job.
"We are truly safety professionals," she said."What we do on the plane can determine the fate of someone's life, whether that be a medical emergency or if, God forbid, something happens on the plane. That is our responsibility, and it's a responsibility we take very seriously." "Back in 2019, when we originally pitched, it was really to improve our new-hire training experience and our flight attendants that come through here for continuing qualification," said Mo Quinn Mariano, United's director of inflight training."Now, with that being said, having this new facility we have the ability to train much larger volumes. We can have 160 new hires a week.
A centerpiece of the new facility is an aquatic center, where trainees can practice evacuating a cabin full of passengers onto inflatable slides and rafts. "Of course, it's highly unlikely we will have a water landing, but we're testing so much more than that," said Ricky Ramos-Rodriguez, senior manager of the center, as a several dozen trainees, in black swimsuits, prepared for the next exercise."We're testing critical thinking, and how you act in an emergency when you're under stress."
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