Uber's latest attempt to address safety concerns: letting riders and drivers record rides

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Uber's latest attempt to address safety concerns: letting riders and drivers record rides
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As Uber faces continued pressure over safety issues, the ride-hailing company is set to test a controversial new safety feature that will allow riders and drivers to record audio during a trip within its app

The measure is aimed to help with the reporting of safety incidents. Safety is an ongoing struggle for the company, with incidents that range from fatal robberies of drivers in Latin America, where the company accepts cash payments, to reports of sexual assault and rape by drivers in the United States. With the new feature, Uber will, in effect, be putting riders in the position of choosing between privacy and security for a company that has a spotty track record with both.

Uber ultimately announced it would do away with a policy that previously forced individuals with sexual-assault complaints into arbitration and made them sign non-disclosure agreements.There is precedent for the audio recordings Uber will be testing. China's biggest ride-hailing company, Didi, introduced a host of new safety features, including testing audio recording, after two female passengers were murdered within four months of each other.

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