'When a third party supplier is switched without your consent, that's called slamming and it's illegal,' explained Rebecca Mazzarella of PSE&G.
The illegal practice is called "slamming," and you may be a victim and not even know it yet.A company based in Cherry Hill, New Jersey, is accused of signing up consumers without their consent.Richard Pomfret of Grenloch, Gloucester County called the Action News Troubleshooters after getting an unusually high electric bill around the middle of June for $477., he said he learned that unbeknownst to him he was buying energy from a third-party company called SunSea Energy.
But Pomfret said he distinctly recalls telling that salesman that came to his door that he did not want to switch energy providers.So he says when he realized the switch had been made anyway, he contacted SunSea Energy. "She said, 'Sir, we do not scam people,'" recalled Pomfret. "And I said, 'Well provide me with a signature, something that says I signed on with you. She said, 'We can't.
But our story does not end there. The Troubleshooters have learned at least three states have taken action against SunSea, a big number considering SunSea only operates in four states and the District of Columbia.found "SunSea has had a significant history of slamming, misrepresentation, and other enrollment related complaints." And in May 2021, it ordered its customers be returned to their default service within 60 days.
SunSea said it disagrees with the decisions in Maryland and New York and is working with New Jersey. It also says "All customer concerns/queries are given utmost priority and are promptly investigated...and are addressed professionally with positive outcomes."
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