A letter from Travis Scott's team claims 1,291 units sold were not counted, which would've given his album the Number One spot over Sabrina Carpenter.
200, calling Billboard and Luminate’s sale measurement “unreliable and incomplete.” They allege that nearly 1,300 units sold ahead of the cutoff were not counted toward the first week’s sales.
“This was never about Travis versus Sabrina — it’s about the integrity of the process and the questionable tactics used in U.S. charting,” a rep for Travis Scott tells200 chart process of “arbitrary discarding of verified sales from trusted providers,” using “archaic indie retail weighting process,” and making decisions “inconsistent with historical precedent.” It also called out an employee at Luminate for previously working at Carpenter’s Island Records.
The letter detailed an alleged conversation with Tommy Stalknecht, CEO of Single, which runs Shopify, about an “extremely high volume of orders” following the release of a deluxe version at 11:20 p.m. before the sales cutoff of midnight., Stalknecht claims that nearly 1,300 units were sold in the last 15 minutes of the hour, which would’ve landed Scott in the Number One slot. The letter claims Luminate had not accepted the sales in time.
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