Passengers with allergies say they are often at the mercy of airline employees with limited understanding of the medical condition, federal disability regulations and company policies
say airlines aren’t doing enough to ensure their safety on flights and are asking regulators to step in.
Passengers with potentially life-threatening allergies say that being able to notify flight crews of their medical conditions and to preboard flights to clean their seats is crucial. They say that the policies vary widely from carrier to carrier and that execution of them can vary from flight to flight. Some of these travelers have called on the Department of Transportation to mandate access to preboarding and other policies for passengers with allergies.
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