Tomlinson: I'm not worried about Google's chatbot taking my job, and you shouldn't be, either
is a clever and concise system to improving your writing, applicable for everyone from middle schoolers to corporate executives. So, I asked him about AI, writing and communication.
The text lacks originality, and for all the editing, you might as well write it yourself. AI can write a decent book report but cannot generate an inspiring presentation to convince employees to take a company in a new direction.But neither can most executives. CEOs famously talk about a lack of engineering talent but equally complain about their lieutenants’ poor writing skills. Effective writing requires more than basic literacy.
Flip through the business pages, and you’ll find plenty of communication breakdowns. A CEO’s comment can send share prices plunging. An executive’s poorly-worded memo offends coworkers. Or a smart-aleck remark leads to expensive litigation. AI is a parrot, repeating what it finds on the internet, and it will reproduce human errors. But AI can also speed up your writing with predictive text, where the bot anticipates your next word. I admit, though, when that happens, I worry that my writing is predictable and boring. That’s terrible for a columnist.
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