Sensing they might be the underdog here—for once—Live Nation and Ticketmaster went on the defensive with an explanatory note about The Eras Tour
screaming at them/siccing the Department of Justice on them,job—despite the incredible chaos that surrounded the sales, which saw people wait hours in online queues only to have tickets snatched back out of their carts—since the 2.4 million tickets that did get sold all supposedly went to registered users of their Verified Fan system, which is supposed to keep the robots and the unwashed masses from scooping up tickets for resale on the secondary market.
Even when a high demand onsale goes flawlessly from a tech perspective, many fans are left empty handed. For example: based on the volume of traffic to our site, Taylor would need to perform over 900 stadium shows …that’s a stadium show every single night for the next 2.5 years.
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The Taylor Swift Ticketmaster Debacle - The Journal. - WSJ PodcastsMillions of Taylor Swift fans tried unsuccessfully to buy advance tickets for her Eras Tour, Swift’s first in five years. And after overwhelming demand throttled Ticketmaster’s website, a public sale of tickets has been called off. WSJ's Anne Steele explains what happened and why Ticketmaster is getting heat. Further Reading: -Taylor Swift Says It Was ‘Excruciating’ to Watch Ticketmaster Debacle -Taylor Swift Cancels Ticket Sale After Earlier Glitches -Taylor Swift’s Concert Ticket Sales Plagued by Ticketmaster Delays Further Listening: -Taylor Swift’s Push to Change Music Ownership
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Taylor Swift Ticketmaster Chaos Prompts Calls for Antitrust Action Against Alleged Live Nation ‘Monopoly’Confusion and chaos surrounding Ticketmaster’s presale plans for Taylor Swift’s “Eras” tour prompted calls to break up Live Nation. See potential bias and similarities in coverage from RollingStone, CNBC and nypost: Ticketmaster Antitrust
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Ticketmaster cancels general public sale for Taylor Swift concert ticketsTicketmaster cancels general public sale for Taylor Swift concert tickets
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Ticketmaster cancels public sale of Taylor Swift tour, citing high demand for ticketsA sometimes-heartbreaking presale rush for tickets frustrated many fans.
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Fans Flip as Ticketmaster CANCELS Taylor Swift Ticket SalesTicketmaster is continuing its reign as a thorn in Swifties’ sides, now canceling the general sale for the pop star’s tour after a pre-sale ticket fiasco.
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Taylor Swift ticket debacle renews calls to split up Ticketmaster and Live NationConsumer advocates say the Taylor Swift ticket debacle underscores the pitfalls of consolidation in the ticketing industry.
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