Tennessee AG says he's launching an investigation into Ticketmaster after his office was flooded with complaints over the ticket company's website crashing as Taylor Swift fans raced to buy tickets for her 'Eras' tour.
addressed to Michael Rapino, the president and CEO of Ticketmaster's parent company Live Nation Entertainment Inc., Sen. Amy Klobuchar, D-Minn., expressed, “serious concerns about the state of competition in the ticketing industry and its harmful impact on consumers.”
In the letter, the lawmaker asked Rapino to answer a string of questions, including how much the company has spent to upgrade technology to handle surges in demand and what percentage of high-profile tour tickets get reserved for presales. Ticketmaster and Live Nation did not immediately respond to a request for comment from NBC News.
"Tennessee Attorney General Jonathan Skrmetti is concerned about consumer complaints related to @Ticketmaster. He and his Consumer Protection team will use every available tool to ensure that no consumer protection laws were violated," Skrmetti's office said in aSpeaking at a news conference Wednesday, Skrmetti said he was launching an anti-trust probe into Ticketmaster after the presale debacle prompted widespread frustration, NBC affiliate WSMV, based in Nashville, reported.
“If it’s a consumer protection violation and we can find exactly where the problems are, we can get a court order that makes the company do better. That makes sure the problems that happened yesterday don’t happen again,” Skrmetti said, according to WSMV. “If it’s not a consumer protection , but it’s an anti-trust law that is violated, there is a wide range of options that are available.”
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Amid Reports of Issues Ahead of Taylor Swift Presale Release, Ticketmaster Releases Statement for FansHaving issues with Ticketmaster’s website? With fans anxiously awaiting presale for Taylor Swift’s upcoming tour, many started noting just before the presale began that the ticket sale site appeared to be down.
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Ticketmaster Crashing as Taylor Swift Fans Fight for Early TicketsVerified presale tickets to Taylor Swift’s return-to-form stadium “Eras” tour went on sale at 1o a.m. on Tuesday morning, and already, it’s a bloodbath.
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Thousands report Ticketmaster outage as Taylor Swift tour tickets go on saleThe numbers appeared to spike at 10 a.m. and 11 a.m. ET, right as tickets went on sale in the Eastern and Central time zones.
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Taylor Swift crashed TicketmasterTicketmaster wasn’t ready for Swifties.
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Ticketmaster access issues reported amid Taylor Swift presaleTaylor Swift’s The Eras Tour starts March 17.
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