Strike action would disrupt broadband rollout and cause issues with working from home, a union says.
Prices are rising at their fastest rate with UK inflation at a 40-year high of 9.1%.
This year BT gave staff a £1,500 per year pay rise but CWU said that with price rises at record highs "this is a dramatic real-terms pay cut". A BT Group spokesperson said the company had awarded its highest pay rise for frontline colleagues in more than 20 years - an average 5% increase and up to 8% for those on the lowest salaries.
"Above all, [the investments] are central to the success of this business - and its colleagues - now and in the future," they said.
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