A crisis like the coronavirus pandemic we all currently face is a crossroads for leaders. It may sound like an oversimplification, but at such a crossroads, you can go in one of two directions. The path you choose may well affect the fate of your organization for years to come.
, our vision narrows, and our pre-frontal cortex “progressively shuts down. Reactivity replaces deliberation.”
You will likely make imperfect choices with incomplete information, which is why you must be willing to adapt quickly. The playbook for a crisis differs from the usual playbook, and it must be reinvented continuously as circumstances change. “If leaders have a clear way forward, human beings are amazingly resilient. There is a documented ‘rally effect.’”
Seligman says that mindset is the key to post-traumatic growth. The secret is to create a narrative “in which the trauma is seen as a fork in the road”—one where we are able to find growth even while experiencing loss, gratitude amid grief, strength accompanied by vulnerability.
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