In 2020, zhelfand wrote about Maria Lopez, a hospital staffer who volunteered to greet (and console) patients in the busiest E.R. in the South Bronx.
In normal times, Lopez works as a violence-intervention counsellor and as a youth mentor at the hospital. She lives in Harlem and has four daughters. “When I’m not working, I’m my daughter’s manager,” she said. “My ten-year-old! She’s a rapper. She advocates against bullying.” Even before the pandemic, Lopez’s work was exhausting. A year and a half ago, she suffered a stroke, even though she is only thirty-eight. When the coronavirus deluge arrived, she volunteered to help however she could.
“There are a lot of trust issues here,” Lopez said. “People don’t know who to believe now. People speak more Spanish and more African languages than English here, which makes it harder. People are at high risk, with diabetes, heart conditions, asthma, high blood pressure—the chronic stuff. Insurance, especially, is a problem. Everybody that helps the community, their offices are closed. Yesterday, we had a couple of people saying they don’t have milk for their babies.
Students in Lopez’s mentorship program now take their classes virtually, but some don’t have computers. When schools closed, Lopez worked with principals to distribute extras to students who needed them. One of her mentees, a fifteen-year-old named Camilo, was living with his mother and two siblings in a shelter with bad Internet. Camilo’s family had one laptop, which wasn’t working, and one cell phone, which they shared.
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