A draft of the audit also found unsanitary conditions at the shelter and inaccurate data about the animals in its care. The findings do not come as a surprise to the shelter, which has tried to address the issues it's been consistently criticized for.
The Austin Animal Center was forced to keep dogs in crates in its loading dock last spring because it had nowhere else to put them.
The Austin Animal Center prides itself on its no-kill policy. But the audit found that comes at a cost: It's unable to maintain humane living conditions for animals while trying to ensure a 95% save rate. The auditors recommend creating a plan to keep both indoor and outdoor areas clean and sanitary, as well as training and monitoring AAC volunteers and staff.The AAC has no one on staff who specifically manages data. The auditors found conflicting, inaccurate or missing information in the center’s databases.
Notably, the audit called the veterinary service team the “smoothest running department,” but employees on the team felt challenged by other staff members and volunteers.
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