This is not the first time that Tesla has undertaken such an effort.
In 2015, Tesla recruited as Global Director of Service Innovation Kenny Handkammer, a 25-year F1 veteran and former Red Bull Racing chief mechanic. Handkammer implemented F1-inspired fast lanes to shorten wait times.to @TeslaMotors. He will apply Formula 1 techniques to revolutionize servicing mainstream cars.Last month, Musk pointed out that he was working on same-day service for all vehicles in North America.
One thing is for sure: if you can't serve more people then you have got to serve them faster to keep everyone satisfied. :"I think we still have a relatively conventional approach to servicing – although we kind of use the vehicle app. So we definitely have better servicing than the rest of the industry, but I really want Tesla to look at how we can revolutionize service, and I don’t know, make it 10 times better than the rest of the industry.
Musk added that he aimed to achieve two-thirds of appointments being same-day repairs because he believes that most of them can be done on the same day as long as parts are stocked at the service centers.Could F1-style servicing really be coming at a Tesla near you, or are Musk's plan's too ambitious to be carried out? In the past, it seems the entrepreneur achieves whatever he sets his mind to, so there's no reason to believe he won't do it this time as well.
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