Techie fired for inventing an acronym – and accidentally applying it to the boss
's weekly column in which we share readers' stories of tech support trauma, usually opens with a short reverie about the approaching weekend.
"I had just gotten a job in Florida working as an in-house on-site tech support rep," Hal told On-Call. When Hal turned up to solve users' problems he tried to change their attitude by cheerfully telling them"Don't worry about it, just blame it on Sue."
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