Many migrants received error message after error message as they tried to log into CBP One after the app went through an extensive update as the Title 42 policy goes away
As officials, media and the public watched both sides of the U.S.-Mexico border to see what the day’s border policy changes would bring, a Venezuelan asylum seeker began Thursday at the Espacio Migrante shelter in Tijuana as he has most every day since he arrived about a month ago.
Ronald, 21, of Venezuela, reacts in frustration to the changes in the CBP One smartphone app at Espacio Migrante in Tijuana on Thursday.The app is a centerpiece of the Biden administration’s new border policy that is rolling out this week. But if Thursday is a hint of what is to come, following the policies will continue to challenge people trying to flee for their lives.
There are a few ways to request exemptions to needing to use the app, but attorneys and human rights workers are worried that people will be left out.Nicole Ramos, director of Al Otro Lado’s Border Rights Project, called CBP One an “unmitigated disaster.” “I do not even know the location of this place. I’m not allowed to know,” Ramos said. “Her abuser has since threatened family members that have had to relocate — with weapons trying to find her. And CBP’s response to that was, ‘She needs to use CBP One.’”
“A percentage of daily available appointments will be allocated to the earliest registered CBP One profiles, so noncitizens who have been trying to obtain appointments for the longest time will be prioritized,” the agency said. But for a Honduran woman staying at the same shelter who has been waiting more than six months, the app did the same as what many experienced at the Espacio Migrante shelter.
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