Despite having reservations, customers rides to the airport were canceled Thursday
Now that curbside pickups have been banned, arriving passengers have new choices to make, and understanding LAX-it will be crucial.
“SuperShuttle’s operating permit is currently suspended because they are not in compliance with [California Public Utilities Commission] insurance requirements,” commission spokeswoman Terrie Prosper wrote in an email Thursday. “SuperShuttle is working on resolving the issue.” Prosper said the suspension affects a number of SuperShuttle operations across the state but didn’t specify which ones.
Mark Lundy at SuperShuttle’s Phoenix office said the company is aware of the suspension and that “the local office is working on it.” There was no word on when reservations would be resumed. LAX received a call Wednesday saying that a change in insurance carriers may have caused a problem for to operate as a transportation charter party, said Becca Doten, media director at Los Angeles World Airports.SuperShuttle also services Santa Ana’s airport. “We are aware of SuperShuttle’s service cancellation to LAX; service to John Wayne Airport is not affected,” airport spokeswoman Tricia Landquist wrote in an email Thursday., according to its website, said Thursday that “for today, we have canceled all reservations due to operational capacity.
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