Summit County is desperate to hire 911 dispatchers. County officials say the dispatch team is currently half the size it should be
"We take about 65 to 70,000 calls a year," Summit County 911 Center director Jerry Del Valle told Denver7.
Del Valle says it's a workload he'd typically staff four people for, but right now, that's not possible. Being short-staffed in a county of 30,000 people, which can see upwards of 100,000 people in peak season, has been challenging, especially when multiple 911 calls are coming in at the same time. Staffing shortages are common across Colorado, and happen for a variety of reasons. Jason Dietz, the county's housing director, believes the issue comes down to one factor.The county proclaimed a workforce housing crisis in 2021, as they"expected to be 2,000 units short of the housing needed to meet the demands of the local workforce," according to a county document.
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