Unions can hardly be blamed for flexing their muscles in the middle of a tight labour market and a shortage of qualified workers - a shortage caused in part because the airlines, in order to cut costs at the height of the pandemic, arguably made more redundancies than they needed to.
To judge from today's vote by check-in staff, who are members of Unite, BA still appears to have a Heathrow problem.
Union membership is significantly higher in the public sector than in the private sector and it is no coincidence that it is companies that were once state-owned - like BA, Royal Mail and, to a lesser extent, BT - which tend to have worse industrial relations than most private companies. And that competition has intensified during the 35 years since BA was privatised. It first came from lower-cost short-haul carriers like Ryanair and Easyjet. That still left BA able to rely on highly profitable transatlantic routes where, for many years, its only meaningful competition was from Virgin Atlantic.
That has led at times to unions adopting a more militant stance to prove to would-be recruits that they are capable of driving a harder bargain with the employer than other unions.A classic of the genre here was an unofficial dispute which blew up in July 2003 - just as the summer holiday season was approaching its peak - when check-in and ticket desk staff walked out after BA introduced an automated swipe-card system.
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