ROME : Sports streaming service DAZN agreed on Tuesday to take urgent steps to improve its service in Italy following complaints from fans about glitches in its Serie A soccer broadcasts.Called to a meeting with government ministers, DAZN executives also agreed to offer affected subscribers a refund after
ROME : Sports streaming service DAZN agreed on Tuesday to take urgent steps to improve its service in Italy following complaints from fans about glitches in its Serie A soccer broadcasts.
"It was confirmed that the company is willing to invest in improving the service, to place a technical operational structure in Italy and to directly reimburse all users who have experienced service disruption," Industry Minister Adolfo Urso said on Twitter. But the contract has proved a challenge for DAZN, with the service experiencing outages on a number of occasions and facing criticism on social media from frustrated fans.
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