With COVID-19 testing and treatment in sharp focus, many states responded with orders and requests to health insurance companies that should help consumers through the pandemic
Insurers should not use pre-authorization requirements as a way to create a barrier to COVID-19 treatment.
Health insurers should waive requirements for people to make a doctor visit in order to refill a prescription, with the exception of controlled substances such as opioids. in Pennsylvania are covering COVID-19 testing and treatment without any cost-sharing charges. It also asked health insurers to ease up on pre-authorization requirements for patients who need health care related to COVID-19.
Health insurers should not use pre-authorizations as a barrier to COVID-19 treatment, and should expedite appeals related to COVID-19 care.
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