'Exhausted' Starbucks workers are forced to choose between reduced hours or unpaid leave, as the coffee giant adjusts to a new normal
Starbucks workers are being asked to decide this week if they want to take an unpaid leave of absence, continue work understanding that hours may be reduced, or quit their jobs.
Some workers feel frustrated by their options, with one employee saying he and his coworkers are "tired, worn down, mentally and physically exhausted" after working during the coronavirus pandemic. As Starbucks attempts reopens stores that were shuttered during the coronavirus pandemic, employees are faced with the choice between taking unpaid leave or potentially seeing hours cut.
"Your feedback has been critical as we consider how to best support partners who are not getting the hours they need, including implementing a new COVID-19 Leave of Absence policy for partners who prefer to take an unpaid leave through Sept. 30 and accrue up to 20 hours per week toward benefits eligibility," Williams wrote.
One Starbucks manager told Business Insider that, while many employees were originally happy with the options, confusion and uncertainty about when stores will rehire staff is sparking some frustration. For example, he said, some managers are trying to guilt employees into not taking time off because they are worried about being left with a "skeleton of a crew."
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