7 On Your Side stepped in to help sort a newspaper delivery debacle for a longtime reader who has been getting her daily paper since JFK was in the White House.
7 On Your Side stepped in to help sort a newspaper delivery debacle for a longtime reader in Westchester County. Nina Pineda has the story.She's been getting her newspaper delivered faithfully every day since 1960, but she asked for help when her morning paper started getting tossed into the bushes or sidewalk - and was impossible for her to get.Former Westchester County bookkeeper Louise Podszus likes to get the scoop first thing in the morning.
So her family made a request to get her beloved paper delivered to the top step or as close to the door as possible. But in March, her longtime delivery person retired.The family says they've called Lohud more than 20 times but the paper still ends up everywhere. She even documented the delivery debacle on a calendar: 15 times the paper never made it to the porch and it wasn't delivered four times.Once we talked to the Journal, it responded immediately and overnighted an iPad to Podszus so she could read the paper until they rectified the delivery problem, saying their loyal customer is one they treasure and gave her a credit and complimentary subscription."This has been wonderful, I'm so appreciative of your help," Elaine said.
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