“When an airline gets behind, it’s hard to catch up,” Southwest CEO Gary Kelly says after the airline cancels thousands of flights.
, according to flight-tracking site FlightAware. The airline said bad weather and air traffic control issues in Florida kicked off the problems, which snowballed due to its own staffing shortfall, particularly with backup pilots and flight attendants to step in when things go wrong. Other airlines had relatively minor cancellations.
The carrier said bad weather and air traffic control issues in Florida kicked off its problems, leading to planes and crews being out of place and snowballing into hundreds of cancellations.
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