Southwest Airlines promotes executives following operational meltdown

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Southwest Airlines promotes executives following operational meltdown
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Southwest Airlines announced promotions for five executives on Tuesday, days after saying its operational disaster over the holidays would result in a fourth-quarter loss

The leadership promotions brought a fresh wave of scrutiny for Southwest on social media, as critics questioned the optics of giving raises to executives but not firing any over the failures that caused the meltdown.

"I can’t imagine a worst time to promote those individuals responsible for messing up thousands of customers and employees holidays," one person tweeted in reaction. "This is beyond comprehension." Nir Kossovsky, an expert on corporate risk and CEO of Steel City Re, told FOX Business that the angry reactions from apparent stakeholders is further evidence that Southwest is going through a "A traveler waits outside the Southwest Airlines baggage office at Oakland International Airport in Oakland, Calif., Dec. 28, 2022.

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