One year on from the Salesforce acquisition, Slack has big plans
spoke to Karl Nicholson, Slack’s Director, EMEA Executive Programs, to find out what impact this has had, and will have on the platform’s future.“I think it's been a really great transition,” Nicholson told us at the recent Salesforce World Tour event in London.
Slack has revolutionized how co-workers and businesses stay in touch around the world, but the company’s big idea now is to help create a “” where Nicholson says that users can enjoy a much closer amalgamation of people, process and technology. “Slack can be extremely transformative and fundamentally a better more pleasant way of working we don't want to dictate the way that people work ultimately and a digital HQ is not designed to replace in person engagement,” he added. “It's just designed to be a digital-first approach to the way of running your business.”
“A gap in the market as we see is creating that kind of digital workbench - having multiple applications open and multiple people collaborating on different documents or images, or whatever, and bringing that all together within a channel-based way of working.”, its impromptu meeting tool, which now allows the ability to spin up quick video chats , multi-person screen-sharing, emojis and reactions, and message threads that pull through to the associated channel after the call has ended.
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