In the Twitter thread from Wednesday, Butterfield details how, between March 2-6, companies from around the world — especially Italy, Korea and Japan — reached out to get their teams fully onboarded,
in preparation for the inevitable shift to remote working.
During the company’s earning week of March 9-13 — which also saw Tom Hanks and Rita Wilson’s diagnoses and San Francisco schools shut down — Butterfield describes “feelingHe noted that while coronavirus would cause many of Slack’s customers to tighten their belts, those same customers also needed the product now more than ever.
“The adrenaline we ran on for the first two weeks of everyone working from home is starting to wear off. It still feels great to be able to help and for us, right now, locked inside, work is an opportunity to genuinely help,” he added. In the thread, Butterfield pegged the average active usage on a given weekday at 1 billion minutes. The company also added 9,000 new customers and the number of “simultaneously connected users” jumped from 10.5 million on March 16 to 12.5 million on March 25.
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