Six energy firms to pay out £10.8m to vulnerable customers

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Six energy firms to pay out £10.8m to vulnerable customers
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Six of Britain’s biggest gas and electricity suppliers will pay out £10.8 million to vulnerable households, after missing a crucial target set by the government.

The targets are part of the Government's four-year plan launched at the start of last year. Now the six suppliers have agreed to pay the redress into Ofgem’s fund to help vulnerable households, with British Gas paying out the most, at £3.4 million.READ MORE: Get a free National Trust pass worth up to £50 for your family day out this autumn

The Government set the industry annual minimum goals to roll out smart meters, as they are seen as being an important part of reducing energy usage and switching to a more flexible energy system. Smart meters allow households to track energy usage and access smarter tariffs that can save money by encouraging energy use outside peak times or when there is an excess of clean electricity available.

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