ServiceNow CEO Bill McDermott was a big dealmaker at SAP, but he's taking a different approach today.
While he's not averse to using ServiceNow's equity to buy growth, he's in no hurry to do so. McDermott said the company's single platform allows it to add functionality and deploy new services quickly, without having to worry about updating a bunch of disparate systems, or what McDermott calls "platform debt."
"One thing we're jealously protective of here is our engineering pride," McDermott said. "Agility is our competitive advantage." For example, as it became clear that customers would be dealing with a complicated return to work environment, ServiceNow rolled out new apps in a matter of weeks designed for aStill, McDermott isn't ruling anything out when it comes to future deals.
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