Depending on the type of emergency, when San Diegans call 911, it may be a while before an officer arrives. Police callout data and internal communications reveal the department’s staffing issues are far from over and could linger for years to come.
It’s SDPD Lt. Steven Waldheim’s job to recruit new men and woman to wear the uniform. He said convincing people to consider a career in policing is difficult.
Those departures hurt because, Walheim said, it costs about $200,000 to train a sworn officer their first year on the job. He said that data shows officers are more likely to retire with SDPD if the department can hold on to them for the first five years of their employment. The dropoff in speedy responses is immediate when you look at the next most-serious type of emergency, “priority one” dispatches. Those involve “serious crimes in progress or a threat to life,” which could include missing children, child abuse, domestic violence, disturbances involving weapons/violence and bomb threats. The city’s goal time for priority one callouts is 14 minutes, but NBC 7's review of callout data showed the average response time was more than 36 minutes.
“If available staffing levels continue to fall in FY23, the initial and pending operational decisions outlined in this memorandum will not be sufficient to keep responses to emergency calls for service at seven minutes or less. SDPD will be forced to make more drastic service reductions to maintain emergency response times, which will result in community expectations going unmet and a corresponding increase in complaints.”Some hope a new state law could help.
“I don't think so,” Waldheim responded, “because one difference is if they're permitted to work here in the state of California, and same thing with the military folks, you don't have to be a U.S. citizen to fight for your country.” NBC 7 Investigates reached out to all local police agencies in San Diego County. To date, no department has received a single applicant under this new law.
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