The San Antonio-based company reportedly cut jobs from IT, business continuation, client advising and human resources.
Interviews with employees and posts on LinkedIn, Reddit and The Layoff indicate USAA recently eliminated roles in areas such as information technology, business continuation, client advising and human resources.The company declined to elaborate, but interviews with employees and posts on LinkedIn, Reddit and The Layoff indicate USAA eliminated employees in information technology, business continuation, client advising and human resources.
Many had worked there for decades and were “passionate and very talented high performers,” said a former employee who requested anonymity to avoid jeopardizing severance benefits.The person said they heard the number of cuts is in triple digits and appeared aimed at restructuring the business. Another former employee said many workers were given notice last week and USAA did not indicate why roles and departments were being eliminated.
“We make business decisions that enable us to deliver exceptional service — including responding to changing member needs as well as shifts in the marketplace,” the company said in a statement. “This includes investing more heavily in growth areas, scaling back or stopping work in others and changing the way we’re organized.”About 19,000 of USAA’s roughly 37,000 employees are based in the San Antonio area.in its mortgage group amid falling demand for home loans and refinancing.
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